Fair Trading Commissioner Rod Stowe has issued an urgent warning about Samsung washing machines that pose a serious risk to consumers.
Samsung Electronics Australia Pty Ltd is urging people with a Samsung top loading washing machine to check model details following the recall last year of six models due to a risk of fire. The models are: SW75V9WIP; SW65V9WIP; SW70SPWIP; SW80SPWIP; WA85GWGIP; and WA85GWWIP.
Despite an extensive recall and social media advertising campaign by Samsung in April last year, the public response to date has been unsatisfactory.
Samsung has advised Fair Trading that fewer than 40 per cent of NSW customers with these washing machines have responded to the recall.
Samsung advised this week that 144,451 machines have been sold in Australia through various retailers between 2010 and 2013, including 55,553 in New South Wales. Only 20,994 of the machines sold in NSW have been recalled and fixed. There have been 59 fires involving these machines around Australia and 25 of the fires were in NSW.
If you are affected, call 1800 239 655.