This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our Sites, emails, and mobile applications (“Site”). The terms “we”“us”, and “Western Sydney Publishing Group” refer to Western Sydney Publishing Group Pty Ltd, an Australian company.

Your Consent

When you use the Site, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. We committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, then you can be assured that it will only be used in accordance with this privacy statement.

If you do not consent to this Privacy Policy you hereby agree to immediately cease the use of this Site.

How we collect personal information

We usually collect personal information directly from you through our Sites, via phone, via application forms or when you download and use digital applications. Sometimes we may use agents or service providers to do this for us. We may also get lists and business information that include personal information from other publicly available sources, both from other companies and from other public documents. When you are online, we collect information regarding the pages within our network that you have visited and what you click on.

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We may share your personal information with our related companies and third party partners to assist them with their business development and to market and promote their own products and services to you and may continue to do so after you cease acquiring services from us. Our related companies and third party partners will use and disclose your personal information in accordance with their privacy policies. We may use the information to customise our Sites according to your interests.

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Personal information we collect

We may store the information you submit to or through the Site, as well as information we collect in connection with your use of the Site. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, contact information including phone number and email address, demographic information such as postcode, preferences and interests, work-related information, occupation, banking and credit card details, driver’s license details, web log, computer and site activity. You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site.

How we use your personal information

Any of the information we collect from you may be used in one of the following ways:

(a)       To personalise your experience;

(b)       To improve our Site;

(c)       To improve customer service;

(d)       To process transactions;

(e)       To send periodic emails;

(f)        To verify your identity;

(g)       To provide, manage and administer your services;

(h)       To conduct credit checks and to help prevent fraud;

(i)        To track usage of the Site;

(j)        To provide feedback to businesses that are listed on the Site;

(k)       To display relevant advertising;

(l)        To provide customer support;

(m)     To enhance the security of the Site;

(n)       To comply with legal obligations;

(o)       To help us maintain and develop our business systems and infrastructure;

(p)       To promote and market services to you either by ourselves, or our related companies;

If you do not want us to contact you to promote and market our products, services and special offers to you, please email us If you’ve subscribed to receive specific emails or SMS/MMS from us, you’ll continue receiving them unless you unsubscribe by following the instructions in these messages to cancel your subscription.


We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.


We, and third parties with whom we partner, may use cookies, web beacons, local shared objects (sometimes called “flash cookies”), and similar technology in connection with your use of the Site and third party Sites (“Cookies”). Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Site, such as your browser type, search preferences, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session.

Types of Cookies used on the Site include:


Category of Use Explanation
Processes Intended to make the Site work in the way you expect it to. For example, we use a Cookie that tells us whether you have already signed up for an account.
Authentication, Security, and Compliance Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements. For example, we use Cookies to determine if you are logged in.
Preferences Intended to remember information about how you prefer the site to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to use your phone’s geolocation data.
Notifications Intended to allow notice of information or options that we think could improve your use of the site. For example, we use a Cookie that allows us to stop showing you the signup notification if you have already seen it.
Advertising Intended to make advertising more relevant to users and more valuable to advertisers. For example, we use a Cookie that tells us if you have recently clicked on an ad.
Analytics Intended to help us understand how visitors use the Site. For example, we use a Cookie that tells us how our search suggestions correlate to your interaction with the search page.

Overall, cookies help us provide you with a better Site, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Sometimes cookies may collect and store personal information about you. We treat this information in the same way as any other personal information you provide. Most web browsers automatically accept cookies. It may be possible to disable some (but not all) Cookies through your device or browser settings, but doing so may affect your ability to use the Site. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings.

Disclosure of information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Accuracy of information

We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. However, the accuracy of that information largely depends on the details you give us. If you believe that any information we are holding on you is incorrect or incomplete, please  email us as soon as possible. We will promptly correct any information found to be incorrect.

Data Retention and Account Termination

You can close your account by contacting us. We will remove your public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorised under this Privacy Policy unless prohibited by law. Please note that businesses cannot remove their business listings, ratings or reviews by closing their accounts.

Dispute Resolution

If you believe that we have not adhered to this Privacy Policy you may contact us by emailing us.

Third party links

Our Site may:

(a)    contain links to enable you to visit other websites of interest easily.

(b)   include or offer third party products or services on our Site.

Third party websites have separate and independent privacy policies. We have no responsibility or liability for:

(a)    the content and activities of these linked websites; and

(b)   for the protection and privacy of any information which you provide whilst visiting such websites and such websites

You should exercise caution and look at the privacy statement applicable to the websites in question.


Our Site, products and services are all directed to people who are at least 13 years old or older. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our Site and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section here establishing the use, disclaimers, and limitations of liability governing the use of our Site.


The information we obtain from or about you may be processed and stored in Australia, which may provide for different data protection rules than the country in which you reside. We will respond to requests relating to personal data within 30 days.

Changes to our Privacy Policy

We may revise this Privacy Policy from time to time by updating this page. The most current version of the Privacy Policy will govern our use of information about you and will be located on this page. You should check this page from time to time to ensure that you are happy with any changes. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised Privacy Policy.

This policy was last modified on 16/06/2016

[email protected]