Radiology provider hit by cyber attack hopes to re-open next week

Nepean Radiology on High Street. Photo: Melinda Jane.
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Quantum Radiology remains closed after it was hit by a major cyber attack almost a fortnight ago.

The company has 10 clinics in metropolitan Sydney, including the busy Nepean Radiology, which were all forced to cancel appointments.

Quantum Radiology initially said they were down due to an unforeseen IT issue, but it has since been confirmed that the incident was a cyber attack on their servers and systems.

It is unclear whether patient files and information has been compromised as a result of the attack.

However, Nepean Radiology warned patients to be stay vigilant and beware of scams, earlier this week.

“If you receive a text message that looks like it is from Nepean Radiology, please do not click any links and delete the message immediately,” they posted on Facebook.

“You can find information on how to recognise, avoid and report scams on the Scamwatch Australia website.”

A spokesperson from Quantum Radiology said they are collaborating with referring doctors to assist patients with their ongoing healthcare needs, with hopes they may re-open next week.

“We are working hard to bring systems back online and will re-open once our systems are tested and operational,” the spokesperson said.

“We anticipate this will be during the week commencing 11th December. We expect to be in a position to confirm in the coming days and will notify referring doctors accordingly.

“We sincerely apologise for any inconvenience or distress that this incident has caused.”

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