Australia Post opens major new facility at Kemps Creek

Australia Post CEO Paul Graham with Chris Bowen and Michelle Rowland.
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Australia Post has officially opened its newest Parcel Facility in Kemps Creek.

Servicing Greater Western Sydney and the surrounding region, the 33,680sqm facility is the second largest sorting facility in the network and has been designed with future expansion in mind.

The modern, purpose-built facility incorporates parcel processing, pick-up and delivery, as well as transport and linehaul operations, with the planned Western Sydney Airport located only 15km away.

Housing two large parcel sorters, the Kemps Creek Parcel Facility can process up to 200,000 large and small parcels per day, with the capacity to scale, including by the installation of a small parcel sorter, which would double daily capacity to 400,000 parcels per day. This latest facility will help Australia Post meet the demands of the rapidly growing area.

The facility positions Australia Post delivery drivers closer to delivery catchments, reducing on-road time and improving services in the catchment area, where drivers currently deliver 30,000 parcels per day.

Designed with a focus on safety, well-being and sustainability, the facility uses the latest sortation technology, enabling increased visibility of customer articles in the network and improving safety by reducing physical touchpoints. The 400 team members working within and transitioning through the facility can access a multi-faith room, cooking facilities and bike racks to encourage exercise when traveling to and from work.

“With the population of the Greater Western Sydney region projected to grow, we’re investing in infrastructure and technology that sets us up to support the ever-changing needs of our communities and our customers,” said Paul Graham, Australia Post Group Chief Executive Officer and Managing Director.

“We are also committed to ensuring our new facilities help deliver upon our 2025 Sustainability Roadmap. Together with Goodman we’ve installed a 1,500 kilowatt solar array system on the roof, enabling an estimated carbon emission saving of 1,680 tonnes per annum. Electric vehicle charging stations have been fitted, and we’ve taken additional measures including the installation of rainwater tanks to collect grey water and drip irrigation for native landscaping.”

Communications Minister Michelle Rowland, who helped launch the facility on Tuesday, said Australia Post was a “cherished” institution.

“The Kemps Creek facility is supporting 400 jobs in one of the fastest growing areas of Western Sydney, and creating a more efficient delivery network for local residents,” she said.

“I welcome investment in projects like these to ensure Australia Post remains at the cutting edge of parcel delivery and that it continues to meet the needs of all Australians.”

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